Service Information

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cloud infrastructure

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Recent Incidents

2 incidents detected

Capacity increase on Plano, TX

Jul 15, 2026 1:00 PM

THIS IS A SCHEDULED EVENT Jul 15, 13:00 - 21:00 UTC

Jul 1, 12:28 UTC
Scheduled - The Cloud Agents Operations Team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.

When: 2026-07-15 from 13:00 to 21:00 UTC

Impact: No impact is expected

The address spaces will be the same:

66.151.248.64/26

2600:c12:6011:100::/56

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Decommission of multiple AWS Wavelength Zone Cloud Agents

Jul 15, 2026 12:00 AM

Jul 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 8, 10:48 UTC
Scheduled - Due to AWS decommissioning several Wavelength Zones, the Cloud Agents Operations Team will be decommissioning the following Cloud Agents starting July 15th:

Berlin, Germany (Vodafone - AWS Wavelength)
Daejeon, South Korea (SK Telecom - AWS Wavelength)
Dortmund, Germany (Vodafone - AWS Wavelength)
London, England (Vodafone - AWS Wavelength)
Manchester, England (Vodafone - AWS Wavelength)
Munich, Germany (Vodafone - AWS Wavelength)
Seoul, South Korea (SK Telecom - AWS Wavelength)

We advice customers to update their tests by removing these Agents before July 15th.

Workaround: none

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